Grydale Service Division

Specialised maintenance, technical support and training

Service Centres. Australia Wide.

Grydale have established service divisions working from Brisbane, Sydney, Melbourne and Adelaide to provide support across Australia. Individuals within our service division have all undertaken specialist training on the machines and have first-hand experience of different application environments.

We have also established spare parts stores across Australia to ensure we hold stock of all critical spares to keep dust collectors operational at all times.

Our experienced team provide comprehensive preventative and corrective servicing recommendations in addition to technical support and training. Undertaking regular servicing and maintenance can help to improve the performance of our machines and maximise their uptime.

Individuals within the service division have all undertaken specialist training on the machines and have first-hand experience of different application environments.

Pre-Hire Checks

Our experienced team provide comprehensive servicing checks on our fleet of dust collectors before they are deployed to site. This ensures they are ready to operate on arrival.

On Site Training

Training is provided when our units are delivered to site and available for the lifetime of any project for new site personnel. Online resources are also actively being developed.

Servicing and Maintenance

We recommend weekly preventative maintenance checks are performed and our service team are able to support any corrective maintenance that is required to maximise the efficiency of our fleet. Any scheduled servicing of electrical components, hydraulics, filters, compressor and safety systems required within the hire period is also actively supported by our service team.

Ongoing Support

Our dedicated service team are available 24/7 through the duration of hire to ensure any servicing and maintenance requirements are provided. Undertaking regular servicing and maintenance of our machines helps to improve their performance and maximises their up-time.

Key Service Offering

Preventative Maintenance Checks

Weekly preventative maintenance checks, along with any required corrective maintenance.

Scheduled Servicing

Routine servicing of electrical components, hydraulics, filters, compressor and safety systems.

Local Technical Support

Our dedicated team of service technicians are available on / off site for technical product support and training within agreed hours.

Local Parts Store

Our local service centres will hold stock of all c ritical spares and parts.

Product Service and Report

All preventative and corrective servicing is logged and reported on a regular basis.

Flexible Service Scheduling

Servicing can be scheduled in line with site operators to avoid downtime.

Early Detection and Rectification

Identifying issues early reduces downtime and optimises unit performance.

Machine Performance Optimisation

Regularly maintained equipment operates at the highest levels of performance and efficiency.

Rapid Response and Troubleshooting

Our service teams operate locally to ensure rapid response times in line with the service agreement.

Training

Training is provided upon commission and throughout the lifetime of the project for new site personnel. Online resources are also being developed.

Grydale. Experts in Dust Control

Our team have over 15 years’ experience designing and manufacturing industrial dust collection and extraction solutions. We focus on adding value through a total service implementation, ongoing project management and on-site maintenance and technical support

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